Privacy Policy
RH Basketball Academy LLC (“RH Basketball Academy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, contact us, or participate in our training services.
1. Information We Collect
Information you provide
We may collect information you voluntarily give us, including:
- Name and contact details (email address, phone number)
- Athlete information relevant to training (age/level, goals, scheduling preferences)
- Messages and booking requests you send via forms, email, call, or text
- Payment-related details necessary to confirm transactions (note: payment apps such as Zelle, Venmo, and PayPal process payments on their platforms; we do not store full payment-card numbers on this website)
Information collected automatically
Like most websites, our site may be served via hosting or analytics tools that automatically receive standard technical data such as browser type, device type, approximate location, referring URL, and pages viewed. This static site does not require account login. If third-party analytics or hosting logs are used in the future, they will process data under their own policies.
2. How We Use Information
We use the information we collect to:
- Respond to inquiries and booking requests
- Schedule, confirm, and manage training sessions and memberships
- Process payments and send related communications
- Improve our services, website, and client experience
- Comply with legal obligations and enforce our terms and policies
- With consent or as otherwise permitted, send service updates or relevant training information
We do not sell your personal information.
3. How We Share Information
We may share information only as needed with:
- Service providers who help us operate (e.g., email, payment platforms, hosting) under obligations to protect your data
- Legal authorities when required by law, court order, or to protect rights, safety, and security
- Business transfers in connection with a merger, acquisition, or sale of assets, with appropriate safeguards
We do not share your information with third parties for their independent marketing purposes.
4. Children’s Privacy
Our training services often involve minors, but our website and communications are directed to parents/guardians and adult clients. We do not knowingly collect personal information directly from children under 13 via the website without parental involvement. Booking and payment should be handled by a parent or guardian for minor athletes. Contact us if you believe we have collected information from a child inappropriately so we can delete it.
5. Data Retention
We retain personal information only as long as needed for the purposes described above — for example, to manage an ongoing training relationship, maintain business records, or meet legal and accounting requirements — and then delete or de-identify it when appropriate.
6. Security
We take reasonable administrative and technical measures to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security. Please use secure methods when sending sensitive information and keep your own devices protected.
7. Your Choices & Rights
Depending on applicable law (including California privacy laws where relevant), you may have rights to:
- Request access to personal information we hold about you
- Request correction or deletion of your information
- Opt out of promotional communications (service-related messages may still be sent)
To exercise these rights, email rh.basketball.academy@gmail.com. We may need to verify your request before fulfilling it.
8. Third-Party Links & Services
Our website may link to third-party sites or use third-party services (e.g., payment apps, maps, social platforms, image CDNs). Their privacy practices are governed by their own policies. We are not responsible for third-party content or practices.
9. Photos & Media
Training sessions may occasionally be photographed or recorded for coaching or promotional use. If you prefer that an athlete not appear in promotional materials, notify us in writing and we will make reasonable efforts to honor that preference.
10. Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date will change when we do. Continued use of our website or services after an update means you acknowledge the revised policy.
11. Contact Us
For privacy questions or requests:
RH Basketball Academy LLC
Email: rh.basketball.academy@gmail.com
Phone: 408-981-8535